Millennium Post

Us law-makers introduce bill on anti-outsourcing in Congress

A bipartisan group of six US lawmakers has introduced legislation in the Congress that would make it tough for companies to outsource their call centers overseas including India.
Introduced by Congressman Tim Bishop, the ‘US Call Center and Consumer Protection Act of 2013,’ bars corporations that send US call-center jobs overseas from receiving federal grants and loans.
Among other co-sponsors of the bill are Dave McKinley, Chris Gibson, Gene Green, Mike Grimm, and Mike Michaud.

A similar legislation sponsored by Bishop in 2011 attracted 135 bipartisan cosponsors in the House of Representatives but was denied a floor vote by House Leadership.

The legislation requires overseas call center employees to disclose their location to US consumers and gives customers the right to be transferred to a US-based call center upon request.
Under the legislation, the US Department of Labour would track firms that move call center jobs overseas; the firms would then be ineligible for any direct or indirect federal loans or loan guarantees for three years. A new provision in the updated version of the bill would allow companies who return call center jobs to the US to be restored to eligibility for taxpayer assistance.
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