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Trai disconnects 14 lakh phones in two years for pesky calls offence

Telecom regulator Trai has disconnected 14 lakh phones and blacklisted 1.8 lakh unregistered telemarketers for two years for sending pesky communications.

‘Trai has disconnected 14 lakh phones and blacklisted 1.8 lakh unregistered telemarketers till 31 January, 2014,’ Minister of State for Communications and IT Milind Deora said in a written reply to the Rajya Sabha on Friday. He said the Telecom Regulatory Authority of India has laid down a revised framework for addressing unsolicited commercial communications (UCC).

These regulations came into force with effect from 27 September, 2011. As per the Telecom Commercial Communications Customer Preference Regulation, 2010, the National Do Not Call Registry (NDNC) has been renamed National Customer Preference Register (NCPR).
The telemarketers after registration from Trai get permission to access the NCPR. Deora added that the regulator has also issued various amendments to these regulations to make the framework more effective.

He said Trai's regulatory interventions have largely tempered the menace of UCC, however, UCC (SMSes or calls) from persons not registered as telemarketers with Trai has not ceased. ‘Such individuals deliberately masquerade as ‘normal subscribers’ even though their primary purpose for obtaining telecom resources is for telemarketing activities,’ he added.

Deora said Trai has been taking various steps to rein in unregistered telemarketers from sending UCC to customers registered in NCPR. It includes putting in place a price restraint on sending of more than one hundred SMS per day per SIM, mandating telecom operators to put in place a solution, which will ensure that no commercial SMSes are sent having same or similar characters from any number.
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