Millennium Post

Television travail: Over 5 lakh cable viewers in NCR yet to submit consumer application forms

Over five lakh cable TV viewers in the national capital region may face disconnection of services for not submitting consumer application forms (CAF) to multi system operators (MSOs) by July 10, the deadline set by broadcast regulator TRAI.
Sources said out of 28 lakh set top boxes (STB) installed in NCR, it is estimated that nearly 80 per cent subscribers have complied with the norms.

TRAI officials, however, said they would further assess the details of non compliance and it may take another week before services are disconnected.
The officials said after digitisation of the cable sector, the law mandated that the cable TV subscribers fill up CAF and hand them to MSOs and LCOs.

However, with nearly 80 per cent of people in the capital not fulfilling this requirement, TRAI
set a deadline of 25 June which it then extended to 10 July.

Officials said while TRAI may take some time to assess the details provided by the MSOs, many more consumers will fill up the CAF forms and the number of those whose services will have to be disconnected will come down.
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