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Taxman to write ‘polite letters’ to assessees

Politeness is the new mantra for the Income Tax department of India which has asked its officials to be more courteous while approaching taxpayers with queries regarding their financial transactions or returns.

The I-T department had begun the practise of writing such clarification-seeking letters to taxpayers few years back as part of its drive to collect additional revenue lying untapped, especially in cases of suspected non-disclosure or avoidance of tax by an individual or entity.

The decision to sound more polite, courteous and sincere in its communications to taxpayers was recently discussed and agreed upon by the top brass of the department during a two-day conference held in the national capital.

‘The practise of writing letter to a taxpayer who has not reported his transaction is here to stay and we know its importance. It has been decided that letters from the taxman should be more polite and courteous’, a senior I-T officer said.
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