Rejection of old notes at petrol pumps leaves customers with more woes

Customers visiting the fuelling stations in Gurugram have again started facing difficulties as the old currency notes of Rs 500 and Rs 1000 are now not being accepted by the petrol pumps.

Even as fuelling stations in the city are ready for cashless transactions, most customers prefer to pay in cash.

Lack of awareness, security issues and poor internet connectivity are some of the reasons for not adapting to cashless transactions.

Major challenges were faced in the older part of the city where most customers preferred to pay through cash.

The attendants at the petrol pumps said they don’t have enough change to pay the customers who are paying in cash.

Anshuman Tiwari who is a manager at the Indian Oil Petrol pump at Sikanderpur, said, “With Rs 500 and Rs 1000 notes now not accepted at the petrol pumps, we are facing shortage of change. Earlier, customers would come and fill their tank fully using Rs 500 notes. Now, it cannot be done. With the offices starting from Monday, our difficulties may increase in the week to come.”

Tiwari said, “We have all the facilities in place for the customers to pay us online or through credit card or debit card. Most of our customers have started paying us through cashless means. However, there are still some customers who prefer paying us through cash.”

Sudhir Verma, a customer, said, “I may shift to cashless transaction in the future but I have been told there are certain security challenges in it. So, I prefer using the cash.”