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Railways minister launches SMS-based ticketing system

The union minister of railways, Mallikarjun Kharge, launched SMS based ticketing system at a function here on Friday. While addressing a gathering on the occasion, Kharge said that this user-friendly service which will be effective from 28 June, is being introduced in order to further improve the customer convenience and empower the common man who does not have access to internet.

He said that since the mobile penetration in India has increased rapidly and more than 80% people have mobile phones, this new system will be helpful in enabling booking of tickets by masses themselves. Ticket booking through non-internet based mobile, introduced as a pilot project by Indian Railways Catering & Tourism Corporation (IRCTC), will also help Railways in overcoming the menace of touting whereby unsuspecting people are fleeced by such elements. This will particularly be useful for labourers and workers staying away from their home and who have to book tickets for travel to their native place, the minister added.

This service had been announced in Railway Budget 2012-13.  The user will have to get mobile money account opened from his/her bank or mobile money providing agencies as approved by the Reserve Bank of India.
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