A distinct improvement in the quality of power distribution has been noticeable in the growing city of Kota in Rajasthan since Kota Electricity Distribution Limited’s (KEDL) taking over the operation of Distribution Franchisee in September this year.
The distribution franchisee is a member of the Rs. 17,000 crore RP-Sanjiv Goenka Group which also operates CESC Limited. Currently, CESC serves more than 3 million consumers in its licensed area in Kolkata and adjoining areas.
Reviewing the first three months of operations by RP-Sanjiv Goenka Group Company, Kota Electricity Distribution Limited (KEDL), A N Singh, CEO, KEDL said in Kolkata on Saturday that the recently acquired Kota Distribution franchise is spread over 150 sq.km.
Since its operation began on September 15, the number of consumers has jumped from 1.76 lakh to 1.80 lakh. The peak demand at Kota during the first three months has also registered a healthy growth of 21 mW from 170 mW to 191 mW.
The system load at Kota has shown a healthy growth of 25 per cent to 294 million units from 234 million units in the same period previous year. He said getting a new power connection has been made easier. With improvement in efficiency and introduction of modern equipment, it is now possible to get a power connection in Kota within about a day.
“At Kota, we are introducing CESC’s customer-centric initiatives to provide best-in-class services by developing and modernising the distribution system,” AN Singh, CEO, KEDL said. “The recently-introduced call centre (1912) is proving popular with nearly 2 lakh calls received in the first three months. Most of the calls are related to power supply and billing.”