OYO to expand Asia footprint; introduces concierge service

Online budget network of hotels OYO is planning to expand its footprints in South Asia and South East Asia, besides strengthening its service by introducing a concierge service called OYO Captains.

“Our focus is expanding in the domestic market as we still feel there is a huge opportunity here in the country. We are continuously trying to bring in new products and services to our customers for a better travel experience. However, we are also looking at increasing our footprint in a couple of overseas markets in South Asia and South East Asia,” OYO Founder and CEO Ritesh Agarwal said. 

However, he did not reveal destinations saying nothing has been finalised yet.

In India, he said, OYO is looking to strengthen its footprint in top leisure and pilgrimage destinations like Goa, the North-East (Shillong and Gangtok), Tirupati, Varanasi, Shirdi, Nasik, Jaipur, Vishakhapatnam and Mahabalipuram. “For future growth, we continue to build on success in the top six travel markets - Delhi NCR, Mumbai, Chennai, Bangalore, Kolkata and Ahmedabad,” he added.

OYO currently operates over 70,000 rooms in 200 cities in India and Malaysia. 

In India, OYO is present in 165 major business and travel destinations including Delhi, Kolkata, Mumbai, Chennai, Bangalore, Goa, Jaipur, Ahmedabad, Shirdi, Tirupati, Agra, Rishikesh, Bhopal, Haridwar, among others.