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No airline can refuse to fly differently-abled people: Govt

Heeding to years of pleas and protests by differently-abled people, government has finally come out with detailed rules governing their air travel by making it clear that no airline would refuse to fly them.

Airlines and airports have been asked to provide all required facilities and assistance to meet the needs of the disabled and make them public through their websites within three months from now, official sources said.

The rules also make it compulsory for the airlines and airports to provide necessary training to their staff to assist such passengers.

The airlines have been asked to make provisions for guide dogs accompanying persons with disabilities ‘subject to the condition that they are properly trained, remain on floor at the passenger’s feet, properly harnessed and vaccinated’.

In a new Civil Aviation Requirement (CAR), aviation regulator DGCA has also asked airlines not to insist on medical certificates or special forms from such persons who wish to travel without an escort.
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