NDMC to install PODs to ease public services

In order to improve digital services, the New Delhi Municipal Council has decided to set up PODs (Point of Delivery) systems. The Council has said that the POD is a technology-driven remote information centre, with the facility of video-based interaction for citizens either living or visiting the Lutyens’ Delhi. According to the proposed plan, the PODs will be installed in five places and in the next five months, these kiosks would be ready and functional.

NDMC officials said that the objective to initiate the move is to bring governance at citizens’ doorsteps on the line of the Union government’s ‘Digital India’ campaign. “In these PODs, which will offer a range of services, a person can access and apply for various applications like passport, birth and death certificates, tourism, DTC and railway tickets among other government services. The civic body is going to float the tender regarding this soon for a private company,” said an official. 

“The NDMC is currently in process to identify five places with huge footfall in the first phase. If this experiment is successful, more PODs will be developed. The size of the information kiosk would be eight feet in width and seven in length. The outer façade of the cabin will be used for revenue generation from advertisements and information related to news, alerts, current affairs the NDMC 311 application. While the kisoks would be giving information and helping the citizens. The NDMC is  planning to create a pool of experts and officers to efficiently managing this project in the long term,” he added.