Centralised police control room to be set up in Panchkula

A Centralised Police Control Room would start functioning from Panchkula in about a year and police personnel working on the facility will be provided with video wall, GPS, camera, and a wireless system.

The modern PCR would be set up over 2.6 acres, and would take calls from all over the state on 'Haryana 100 Police Emergency Response System', and police would promptly take action on the complaints received.

Chief Minister Manohar Lal Khattar, while presiding over a review meeting of the police department here yesterday, said that he had given in-principle approval for setting up the Control Room.

"Calls coming on Haryana 100 would be transferred to the dispatcher who would direct these to dedicated police van which would immediately rush to the spot of the happening," he said, according to an official release here on Tuesday.

Under Haryana 100, dedicated vehicles would be allotted to police personnel and a call centre would be established.

"It would also receive calls for various services such as fire, ambulance, women helpline and intelligence inputs, and despatch these to the service concerned," he said.

The Chief Minister said police personnel working on calls coming at Haryana 100, would be provided with video wall, GPS, camera, cell phone and wireless system, which have not been made available to the police force of any other state.

The police personnel to be appointed under Haryana 100 would be well educated and connected with information technology.

They would be well versed with Haryanvi language and have knowledge of soft skills so that they do not face any problem in receiving calls, the release said.

For making Haryana 100 functional, about 600 vehicles would be purchased besides other software and hardware. A dedicated IPS officer would be appointed, who would be responsible for managing the project.