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Govt launches dashboard on train punctuality 'eDrishti'

New Delhi: The Indian Railways introduced a new dashboard 'eDrishti', promoting more 'transparency' in its multi-services. Primarily, the dashboard brings information from various sources under a single window and can be accessed using a desktop/laptop, a mobile device or tablet.

The tracking mechanism on train punctuality was launched by Railway minister Piyush Goyal here on Monday. The information has been categorised into 15 sections. The URL of the dashboard is

Launching the dashboard, the minister said people can now track any information related to Indian Railways in a swipe - even while on the move. "The information, when it reaches to the weakest section of the society, develops their morale and instils confidence in them that the country is progressing," Goyal mentioned.

For the first time in history, the movement of trains across the country, train punctuality, freight and passenger earnings, freight loading and unloading, the progress of major projects, public grievances, details of railway stations etc. can be tracked, the ministry avouched.

It gives information on four main parameters of Indian Railways, includes Passenger Reservation, Unreserved Ticketing, Freight Earnings and Freight Loading.

Passengers can view and avail the status of digital services- PNR enquiry, ODC application enquiry, Complaint Enquiry, Tender Enquiry, Shramik Enquiry and Freight related enquiries here.

Besides, passengers can track any train and will also be able to get information about the contact number of the housekeeping staff.

The live feeds from the cameras installed in various IRCTC base kitchens can be viewed in the fourth section.

Even, the number of rakes and quantity of freight loaded and unloaded daily, weekly, monthly and yearly along with their zones and commodity wise breakup is provided in the dashboard.

Further, in Unreserved Ticketing the performance of suburban, non-suburban, and mobile bookings can be viewed. Goyal said 'eDrishti' was aimed at making the Indian Railways more transparent and asked people for suggestions to improve its services.

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