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Metro mess: Technical snags halt trains on track

Even as Delhi Metro Rail Corporation (DMRC) basks in the well advertised glory of having been chosen the ‘most comfortable’ means of transport in the capital by commuters recently, the list of disrupted services owing to technical glitches resulting in commuter harassment is getting longer by the day.

Monday was the latest in the recent spate of disrupted services, when a technical snag hit services on the network’s Blue Line. Services were disrupted for nearly two hours owing to overhead electrification problem between Shadipur and Patel Nagar down line.

Snags and Metro have been synonymous lately. On 11 June, thousands of travellers, including women and children had a harrowing time on Delhi Metro's busy Jahangirpuri-HUDA-City Centre line, after being stuck inside the train for over an hour.
The train had stopped in a tunnel between Central Secretariat and Udyog Bhavan Metro stations due to a technical snag.

‘An eight-compartment train carrying 1,791 passengers was stranded in mid section between Central Secretariat and Udyog Bhavan Metro station, as the emergency brake could not be released after being applied.

The snag was reported at 9.24 am and the problem was rectified at 11 am,’ said a source.
Technical glitches inside the compartments are also common.
On 8 November, 2009, a train stopped abruptly at Rajiv Chowk station for half an hour. A few days later, another train didn’t make its scheduled stop at the Kashmere Gate station. On 21 November, 2009, the pantographs of a train developed a defect, affecting services for over two hours.

There have been cases of train doors failing to open, motoring defect and other technical glitches.
After Monday’s incident, DMRC has issued a statement saying that the entire operation strategy of DMRC will be reviewed by senior officials to minimise the effects of such technical snags in future.
Commuters can only keep their fingers crossed!
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