"In the last 15 days, social media is running wrong information on an incident which did not take place at all," Banerjee said at a programme here, in an apparent refernce to the reports of violence in Dhulagarh, which is barely 20 km from the state secretariat.
"In order to break a news one must not act irresponsibly. If something has really happened then you (media) have every right to report but I think a field survey must be conducted," she stated.
Her remarks came even as a senior government official had said yesterday that strict actions were taken against those involved in the Dhulagarh violence and the process of giving compensation to the affected had started.
The state government, Banerjee said today, is the first to help a family when their home is damaged or they are affected.
"If there is an accident, we immediately take steps to help the family.... We do it on humanitarian grounds but we do not do any publicity."
It was learnt from sources that the state government was paying compensation of around Rs 35,000 to families whose houses were damaged in the incident.
District police said inhabitants are wary of returning to their homes at Dhulagarh.
Delegations of BJP, CPI(M) and Congress were stopped from visiting the troubled areas of the district and police superintendent of Howrah (Rural) Sabyasachi Raman Mishra was transferred in the wake of violence in less than a fortnight of his appointment.
BJP has hit out at Banerjee over the Dhulagarh incident claiming that Hindus have been targeted in the violence.
"This is height of the politics of appeasement.
"I want to ask those intellectuals, who cried over 2002 riots in Gujarat and then intolerant India, that when are they going to Kolkata," Union Minister Ravi Shankar Prasad said yesterday.