Transport dept issues ID cards to ensure transparency
Kolkata: In a bid to make the functioning of different offices under the Transport Department more transparent, Citizens' Charter and public assistance centres have been introduced in all offices with all employees being instructed to carry photo identity cards from now on.
In a programme held at Uttirnya, state Transport minister Suvendu Adhikari handed over the identity cards to RTO Kasba Ashok Ghosh. Alapan Bandyopadhyay, additional Chief Secretary, gave it to Anjan Mitra, ARTO of Diamond Harbour, marking the beginning of the distribution of identity cards among the employees of the department.
Officials including RTO, ARTO, MVIs and other staff in 50 offices of the department will be using the identity cards for easy identification.
It has been considered that it will ensure more transparency as people can easily identify an official of the department and dependence on touts or agents will end completely.
At the same time, the Citizens' Charter will be displayed at all the RTOs and ARTOs. It will be containing detailed information related to various services including registration of vehicles, driving licenses, the fitness of vehicles, MV taxes, permits etc. Information related to the availability of different forms will also be there on the Citizens' Charter.
Moreover, there will be help desks or public assistance counters in every RTO and ARTO offices. People can approach the help desks in case they need to know anything and they will get assistance immediately.
After its introduction and distribution of benefits like offer letters of Gatidhara among beneficiaries from South 24-Parganas district, Adhikari said: "Around 350 ghats in South 24-Parganas are undergoing upgradation. There will be an investment of Rs 35 crore. At the same time, the work to deploy Jalosathi has also started. Around 700 Jalosathi will be deployed."
Alapan Bandyopadhyay, said: "The steps that have been taken will ensure transparency in the process of work in all the offices of the state Transport department."
It may be mentioned there were also three rallies in the city in which youth on motorbikes held awareness programmes regarding Safe Drive Save Life.
One of the rallies had started from near Shyambazar and passed through different parts of the city to reach Uttirnya.