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Customers receive torn shoe, stone from top e-commerce websites

Customers receive torn shoe, stone from top e-commerce websites

Kolkata: Two persons from Asansol and Burdwan were allegedly duped by two e-commerce websites, which sent them a stone and a torn shoe instead of the ordered products.

According to sources, on June 28 a person identified as Pijush Kanti Mondal had ordered a pair of expensive sports shoes on an e-commerce website. On Saturday, a youth who was the delivery boy of that e-commerce site, reached Mondal's home and delivered the product.

Before paying the amount, Mondal opened the parcel and found a torn shoe and an empty bottle of soft drink. Immediately, he demanded an explanation and refused to pay the price. The delivery boy informed his superior about the incident.

Later, the delivery boy claimed that he had been instructed to click a picture of the packaged objects and take them back. But that did not convince Mondal. He thought that it was the work of the delivery person and thus detained him.

After a while, the delivery boy was able to convince him that he and the courier partner to the e-commerce site had nothing to do with the debacle.

On the other hand, a few days ago a person identified as Amlan Guha, a resident of Burdwan, was also allegedly duped by another e-commerce website.

During the month of June, Guha had ordered two expensive smartphones on the e-commerce site. On July 3, he received the order and had already paid for it.

However, when he opened the parcel, he found one smartphone. In the second packet, there was a piece of stone. Immediately, he informed the matter to the e-commerce site authorities but found no positive response. Guha later lodged a complaint at Burdwan police station in this regard.

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