Millennium Post

After trouble with app-based cab, Kolkata Police help woman

Kolkata: Setting another example of taking prompt action, the Kolkata Police extended all help to a woman late night on Monday to help her reach home safely when she fell victim to "misconduct" of an app-based cab driver.
Thanking the police for helping when she was in distress, the woman has shared the entire incident on a social networking site on Tuesday.
According to the woman's post, she was late leaving her office on Monday and the situation was not in her favour as she had not brought her car.
So she had to book an app-based cab to return home.
It was around 11 pm on Monday since when she had been trying to get an app-based cab.
She had booked cab thrice. But all the three times, the booking had to be cancelled as all the drivers claimed that it would take at least 20 to 25 minutes to reach the pick-up location that was near a mall near Park Circus. So she had to cancel and re-book the cab.The driver of the fourth cab had agreed to come to the location to give her drop to her home.
When she had boarded the cab she did not realise that the driver was speaking over phone and the speed of the car was too slow as she was listening to songs using her head phone.
After a few minutes, she had realised what was actually going wrong. She alleged that the driver was purposely driving the car slowly so that the fare goes up if it turns midnight to reach the destination.
The driver allegedly didn't respond to the woman when she repeatedly asked him to clarify the reason behind driving so slowly. All of a sudden at around 11.42 pm the driver stopped the car and asked the woman to get down from the vehicle.
The woman called up the emergency helpline number of the police which is 100 and sought help. The policemen in the control room took down the registration number of the car and noted the location. They were in constant touch with the woman over phone and at the same time contacted the local police station. The police didn't disconnect the phone call till policemen from nearest police station reached the spot within a few minutes.
The police resolved the matter and helped the woman go back home.
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