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100 complaints from New town on toll-free number

100 complaints from New town on toll-free number

Kolkata: In the past 48 hours , the residents of New Town have lodged 101 complaints on the toll-free number.

Firhad Hakim , state Urban Development minister had inaugurated the toll free number 1800-193- 7652 for the New Town residents on July 2.

The residents can give any information or register complaints. Senior officials of New Town Kolkata Development Authority ( NKDA) said the response of the people has been very high. The NKDA has taken cognizance of the complaints and action will be taken promptly. Hakim appreciated the attempt of Housing Infrastructure Development Corporation ( HIDCO) to address the problems faced by the residents. He is receiving the complaints of the people living in the KMC area on the toll free number every Wednesday between 4pm to 5pm.

HIDCO and NKDA have always welcomed the participation of people in schemes taken up by them. A few months back HIDCO had organised a day -long workshop where the residents of various housing complexes have been given training on segregation of garbage. After the workshop, the residents took part in a rally and took a pledge to do it in their home. The step has been taken for better solid waste management. It has been decided that senior HIDCO officials will visit the housing complexes on the days when the annual general meetings are held to interact with the residents on the schemes that have been taken up to conserve nature.

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