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Infosys’ BPO arm launches 250-seat unit in Puerto Rico

Country's second largest software services firm Infosys on Tuesday said its BPO arm has set up a 250-seater centre at Aguadilla, Puerto Rico, aimed at serving the aviation sector.

The 12,000-square feet centre, developed in collaboration with the Commonwealth administration and state-owned PRIDCO, will initially deliver order-to-cash business processes for clients in the aviation sector, Infosys said in a statement.

The centre in Aguadilla, which is an aviation hub, will provide services in English and Spanish and host about 250 employees serving worldwide clients, it added. "The availability of a highly skilled and talented workforce, coupled with positive business environment fostered by Puerto Rican government, makes this a favourable destination for Infosys BPO," Infosys BPO CEO and Managing Director Anup Uppadhayay said.

Infosys envisions it as a centre of excellence for aviation & aerospace industry, he added. The company said it would further expand its footprint in the region to service clients in the government sector and the healthcare industry.
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