'Send dispute related matters to DDRS before registering FIR'
According to DDRS citizen charter, the mediation allows parties to personally express their views directly, informally and confidently without any fear of any adverse action
New Delhi: The Delhi Police Headquarters (PHQ) had written to the senior officers of city police for referring the complaints and disputes to mediation centres of Delhi Dispute Resolution Society (DDRS) before initiating the process of registration of FIRs.
Sources told Millennium Post that a letter written by an Assistant Commissioner of Police (ACP) to all Special Commissioners, Joint Commissioners and Additional Commissioners of police stated that they have received a letter along with the list of mediation centres as well as the brochure & citizen charter of DDRS from the director DDRS, Department of Law & Justice situated in Vikas Bhawan which is self explanatory.
"It is, therefore, requested to look into the matter and direct ACPs and SHOs of your respective districts, units to refer the complaints/disputes to the respective mediation centres for mediation before registration of FIRs," ACP wrote in the letter.
Sources further said that another letter which was written to Delhi Police by DDRS revealed that "DDRS gives a platform to promote social harmony in resolving disputes amicably through the process of mediation for this purpose. DDRS has set up nine mediation centres in different parts of Delhi and one mediation clinic and take up matters such as family disputes, commercial disputes, domestic violence, consumer disputes, parking and minor criminal matters," reads the letter sent to city police.
It further reads that "It is therefore again requested kindly to intervene in the matter and direct all Special CPs, Joint CPs, all district/units DCPs, ACPs and SHOs to refer the complaints/disputes to the respective mediation centres for mediation before initiating the process of registration of FIRs."
A list of the mediation centres along with the brochure and citizen charter of DDRS was also sent to the law enforcement agency.
The citizen charter of DDRS reads that the mediation allows parties to personally express their views directly, informally and confidently without any fear of any adverse action. Parties themselves work out the solution which meets their interest and thus gives more satisfaction.
"Brings harmony by creating Win-Win situation for the disputing parties and helps to save time, energy, money and relationship," reads the
charter.
