Match global standards in hospital management: CM

NEW DELHI: Chief Minister Arvind Kejriwal on Wednesday directed officials to work on developing a hospital management system of global standard so that all government health facilities are integrated. "Directed health department today to develop most modern Hospital Management Information System (HMIS) of international standards to integrate all Del government hospitals, mohalla clinics and polyclinics," he said.

He also said that this would do away with the long queues and crowds at the government hospital and hugely enhance the patient's experience at these hospitals. The CM reviewed the working of the hospitals in Delhi and the quality of services being provided.

"Implementation of HMIS will not only digitize all the government health facilities but it will also create huge facilities for the incoming patients. The new system, which was proposed in the meeting, will also take care of the 360-degree facilities for the patients like appointments/availability with doctors etc through a centralized call centre, online appointments, medicines, telemedicine and redesigning of different infrastructural facilities like OPD, pharmacy etc," said a senior health department official.

He added that the dedicated call centre will facilitate the patients and guide them to nearest hospitals, refurbishing of OPD, pharmacy, labs and patient attendant lounges will also be a part of the proposed system.

The government had last year extended the timing of the functioning of the out-patient department (OPDs) in city government-run hospitals to avoid crowding of the facilities. The OPDs timing is from 8 am to 2 pm. The timing earlier was 9 am to 1 pm, thus an extension of two hours for consultation at hospitals.

The Delhi government in the last three years has taken various initiatives to promote health services in Delhi. Patients unable to undergo surgery in a city government hospital within 30 days will get it done for free in private hospitals of Delhi, this was one such initiative.