Helpline for the elderly to start in November
NEW DELHI: Senior citizens of Delhi will get a helpline number exclusively for them by the middle of November, as the Social Welfare department of the Delhi government has cleared all the formalities regarding the helpline and old age pension schemes.
"The helpline should start within 20 days and we have cleared all the formalities," said Rajendra Pal Gautam, Delhi Social Welfare minister.
Gautam on Wednesday chaired an important meeting with officials of hisdepartment, where issues related to pensioners – who have been facing problems with the release of their old age pension – were discussed in detail.
"We want to ensure the pension for senior citizens and the whole plan would be done by the end of this month," he said.
The minister added that there are the lot of complaints from the elderly regarding the pension and proper government aids, which the department wants to address.
"I have also asked to install CCTV cameras outside and inside the premises of the departmental offices to monitor the transaction with the senior citizens," he said.
In his recent visits to various departmental offices, the minister found that the department is going through a staff crunch.
"I have asked the officials to submit the need of staff and the department will address the issue," Gautam said.
According to sources, the department is also going to restart a training and production centre soon, in collaboration with the National Skill Development Corporation.
The department also raised this issue with Chief Minister Arvind Kejriwal. According to sources, the CM will be present at the review meeting of the department regarding the old age pension issue at the end of this month. The department aims to present all the plans for the senior citizens to Kejriwal, so that all these get quick approval at the cabinet level.