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DMRC clarifies its stand over declining metro ridership

DMRC clarifies its stand over declining metro ridership

New Delhi: Clarifying its position over the reports published regarding the declining metro ridership, Delhi Metro Rail Corporation tweeted that "Metro ridership has gone down post fare hike in 2017.

This is to clarify that metro ridership which was 24.35L in October 2017 has increased to over 27.26 lakh (excl Airport Line) in February 2019 even touching the 30 lakh mark on some days."

The operator of the Delhi Metro added that it is erroneous to think that the Metro ridership is declining rather, it's showing an increase by three lakh.

This is just opposite to the media report.

The report used data from an RTI reply to claim that the average daily ridership of Delhi Metro fell by over 3 lakh post fares were hiked in


However, DMRC said that the metro ridership has been on a rise.

"The Metro Line Utilisation was over 50 Lakh in February 2019 which is a more accurate measure of the patronage enjoyed by the Delhi Metro in view of the extended Metro network and the availability of various interchanges in Delhi Metro," it said.

Sources, revealed that it is also noteworthy to mention that in past three years, ridership of DTC has also gone down drastically by over 10 lakh to 29.74 in december in 2018 form 40.52 lakh in April 2016 with no revision DTC fares as such.

So, this repeatedly overall assumption in some quarters that metro ridership has gone down due to fare hike alone does not hold ground and this slump in ridership may be due to some other socio economic reasons as well.

The DMRC official further added that with the increase in interchange stations from 10 to 26 in Phase-III has given multiple options for a commuter to travel from one end to another end leading to shorter distance, lesser travel time and lesser fare.

He also said that in phase-II, number of interchange stations were only 10 and most of the passengers could not use them to travel to their desired destination as it was leading to longer distances, more time prompting passengers to use other mode of surface transport.

"With the new enhanced reach and feasibility of travel by the Metro in all directions of Delhi-NCR after Phase-III opening, the ridership figure alone doesn't any more reflect how popular the lines are amongst its


Rather, it's the utilisation of the lines by passengers which shows how the Metro newtwork is easing the commuting experience for Delhi- NCR public," the official added.

"In this case, Metro did not witness any increase in its ridership but is existing passenger got the benefit of extended connectivity thereby leading to saving of time and money for him in addition to the continued comfort of journey," DMRC official added.

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