Technical glitches make life difficult for DU's online applicants

The Delhi University (DU) had introduced the online registration process, thinking that it would help free up parents and children from the drudgery of the offline admission process.

However, it was not that smooth as promised by DU authorities because of technical glitches and lack of information, the parents have to run from pillar to post to secure admission for their children.

Many parents had to come to North campus from various states only to clear some basic doubts. Jatin P Babu, had to travel all the way from Thiruvanthanapuram, Kerala.

Despite, filling the online form and making the payment, Babu did not get a receipt from the University. "The entire process passed without a glitch and the payment was made. But I got no receipt and thought my son would miss out on a seat.," he said.

While speaking to Millennium Post, Babu said that it was not a hassle coming to Delhi but there are many parents who were visibly distressed with the University authorities. Seema Anand, who works in Life Insurance Corporation (LIC), had to take two days off from her office, as her husband is currently working abroad.

"There is no information on the website and the helpline numbers are of no use, the authorities should have prepared in advance," she said.

The University may not have prepared for unforeseen technical glitches, however, many parents were prepared for the admission process. Armed with a Dell laptop, Chander, a Government servant, rushed into an admission counselling room.

He talks about the technical glitches in the website and shows a live demonstration, to which the DU admission volunteer Yatin replies, "I think there is a problem with your internet connection".

Chander was asked to come in the next day as well. "Yesterday I went to South campus. Today they are saying the problem is with my internet. I don't know how many days this will drag on," he said.