DCPCR helpline number receives queries about tackling stress, boredom
New Delhi: How to get rid of boredom, tackle stress and uncertainty about children's future were some of the many queries that landed on the helpline number launched by the Delhi Commission for the Protection of Child Rights (DCPCR). The child rights body with the help of the Delhi government has also reached out to the poor by distributing essential commodities.
The helpline number 011-41182977 is operated from 10 am to 7 pm, seven days a week till April 30, according to the DCPCR. It was launched on Twitter by Delhi's Minister of Women and Child Development Rajendra Pal Gautam on April 7, with the main aim to ensure emotional and psychosocial well-being of children during the COVID-19 pandemic. A team of well-trained educationists, psychologists and counsellors provide telephonic counselling to callers.
According to one DCPCR official, they have received over 100 calls so far (till Wednesday). "People sought answers to wide range of queries. In some calls, parents said they and their children were bored which led to anxiety. They asked about new activities to keep themselves productive and creative on a day-to-day basis," said Anurag Kundu, DCPCR member.
"Some calls were related to opening of schools and exam results. Few people also called to ask where they will get daily rations. We answered all queries that came our way. Some of them asked us what will happen in future. They were counselled by our experts," Kundu added.
The Delhi Government and DCPCR are reaching out to women, children, people with disabilities, slum dwellers, homeless, beggars and daily wage labourers. They are being regularly provided with food and other essential commodities.
Government authorities on Thursday visited Kheda JJ Camp in Mansarovar Park in the North-East District. The families of slum dwellers were provided with food essentials, hygiene kits and sanitary napkins.
Rajendra Pal Gautam himself handed over sanitary napkins. "We provided ration and hygiene kits to 400 families on Thursday. We also created awareness regarding precautions which they should take in the present scenario," said Roop Sudesh Vimal, member DCPCR.
Another member Rita Singh said that they have told people not to panic and they will get all help from the Delhi government and DCPCR.
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