Millennium Post

By June, Delhi govt to deliver 30 more services at your doorstep

DTC bus passes and various scholarship schemes for students to be included

NEW DELHI: Delhi government will add more than 30 new services to the Home Delivery of the services scheme by June. In these new services, the government will add making of DTC bus passes and also various scholarship schemes for the students. According to the sources in the government, these schemes were supposed to be added in the existing list in February but due to some technical problems that did not happen. Later when the government became ready to add all these services then the Model Code of Conduct of the Election Commission came into play and the Delhi government could not start the scheme.

"As soon as the MCC is withdrawn, we will finalise the launch of these new services. Everything is planned as per the need and this time we do not want any delay," said an official. The official also added that this time among the new additions there will be schemes like booking of tour packages from the tourism department and also other services related to the driving license would be added. "According to the research and studies, we found that all these schemes are very much needed based on the demands of these services," said the official.

The APP government said the Home Delivery scheme has got an overwhelming response from the citizens so far. An official also highlighted the need for a comprehensive digital system to manage the various aspects of the project like appointment booking, service registration, service delivery, status updates and complaint management.

Under the doorstep delivery of services to be launched in August, the AAP government will provide around 100 public services of its various departments at the doorstep of Delhi's citizens. The government has claimed that no citizens of Delhi would have to stand in queues for the services listed under the scheme. According to the plan, Mobile Sahayaks (facilitators) will be hired through the agency that would set up call centres.

Various certificates such as caste, new water connection, income, driving licence, ration card, domicile, marriage registration, duplicate RC and change of address in RC, among others, will be covered under the scheme. If a person wants to apply for a driving licence, he or she would have to call a designated call centre and give the details. Thereafter, the agency would assign a Mobile Sahayak, who will visit the applicant's residence and get the required details and documents. The applicant will have to visit the MLO office once for a driving test.

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