Millennium Post

Delhi Police not with you, not for you, for now

Delhi Police not with you, not for you, for now
This is something that is not expected from the custodians of law, from whom people expect immediate redressal when in distress. The facilities on the site, which should open at the click of a mouse, only disappoint.

As soon as you visit www.delhipolice.nic.in, there appears an impressive homepage. But the moment you click on ‘Traffic Unit’ category to get updates, a message pops up which reads: ‘The site’s security certificate is not trusted!’

The pop up message further reads: ‘This may mean that the server has generated its own security credentials, which Chrome cannot rely on for identity information, or an attacker may be trying to intercept your communications.’ And once you read this message you will not visit the website, in the fear that your account or system might be hacked.

The problem with the website does not stop here. If a person in distress wants to register a complaint about lewd calls or messages on his/her mobile, she/he will not be able to locate the Anti-Stalking Helpline number.

The situation becomes worse when you click on the Telephone Directory option put up on the right-hand side of the homepage. The directory does not provide the contact details of the local police stations or officials. Rather the landline numbers of anti-corruption unit, central district, crime against women’s cell, crime branch, DE cell, east district, economic offence’s wing police posts, FRRO, finger print bureau and airport are given.

Out of these categories, there is barely any department that is useful for the complainant, apart from the anti-corruption bureau. One will find the telephone numbers of police stations when s/he clicks on the ticker running below with an option for Women’s Helpline.

Though Delhi Police have provided an option to ‘know your police station’ through the website, they have failed to update the names of the Station Head Officers (SHOs). Also, the crime statistics that pop up once you click on particular police stations have not been updated since 2012. And this is September, 2014.

Even after Millennium Post reported on 25 October, 2013, through its article ‘Online FIR service unavailable in Delhi police website’, the condition remains the same. However, soon after the report was published, viewing FIRs online became functional but only for a short span of time.

Also, when you take the cursor to the ‘Useful Links’ on the header, specifically on the sexual harassment section, you will not be able to acquire the necessary tips. A blank page with a headline ‘Sexual Offender’ appears with no information. Rajan Bhagat, Deputy Commissioner of Police, Crime and also the spokesperson of Delhi police is responsible for maintaining and upgrading the website whereas the traffic unit in the website is maintained by Delhi Traffic police.
Chayanika Nigam

Chayanika Nigam

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