Electric consumption among consumers in the city and suburb is going up due to the use of various electrical appliances in the city and suburbs, Sanjiv Goenka, chairman of CESC, said here on Tuesday.
The priority for the CESC is to provide better services to its customers. It has taken lot of initiatives to upgrade and modernise electricity infrastructure to provide reliable power supply to the city. The company is planning to make substantial investments in the course of the year.
CESC had tied up with US based firm Silver Spring Networks to bring a part of South Kolkata under a smart grid network which will reduce the response time for the restoration of power supply after an outage. The smart grid infrastructure is designed to help CESC as well as the consumers by enhancing the quality of supply. It gives lot of stress on the customer service in order to provide them hassle free interaction.
In a latest development, the CESC has got the clearance from the Coal India Ltd to set up Chandrapur power plant. Goenka said: “We have got clearance from the Coal India Ltd for the Chandrapur power supply agreement. Operational work will begin soon.”
CESC owned a power plant in Chandrapur in Maharashtra in 2009. However, the coal supply was denied to CESC by the CIL. In another important development, the Firstsource, an RP Goenka Group of Company, has signed an agreement with ISGN Corporation which is a leading provider of end to end technology solutions to the US mortgage industry to buy its Business Process Outsourcing (BPO) business.
“The acquisition marks Firstsource’s penetration into the growing US mortgage BPO market. ISGN’s deep knowledge in the mortgage outsourcing space coupled with a set of marquee customers provides us with significant opportunities to cross sell capabilities and leverage our global relationships. We welcome ISGN employees to the Firstsource family and wich them continued success,” Firstsource chairman Goenka said.