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Service Quality awards presented to 6 airports

Service Quality awards presented to 6 airports

New Delhi: Airports Council International (ACI) presented Airport Service Quality (ASQ) Awards 2017 to winning airports in a glittering ceremony held at Customer Excellence Global Summit at Halifax, Canada on 12th September, 2018.

Airports Authority of India's (AAI) six airports have bagged 07 awards in various categories. The winning AAI airports include Lucknow, Indore, Ahmedabad, Chennai, Kolkata and Pune airports. It is for the first time that so many of AAI airports are amongst the winners of coveted award.

AAI Team to Halifax is led by Mr. I.N Murthy, Member (Operations) who accepted award for Pune airport. The award for the other wining airports was received by respective airport directors.

Based on the results of the survey carried out by the Airports Council International (ACI), (a global non-profit organization of Airport Operators) on Airport Service Quality (ASQ), Lucknow Airport has been rated as the world's top airport in the category - "Best Airport by Size" among the airports handling 2 to 5 million passengers per year. Lucknow Airport has also bagged the award for "Best airport by size and Region" among the airports handling 2-5 million passengers per year in the whole Asia Pacific region.

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