After AIIMS adopts measures to promote cashless transactions, RML hospital follows suit

After the All India Institute of Medical Sciences (AIIMS) announced a set of measures to boost cashless transactions, Ram Manohar Lohia Hospital (RML) has also introduced measures for digital transactions in major departments of the hospital.

As part of the drive, the hospital has installed eight point of sale (POS) machines in seven departments. The departments where POS machines have been installed are emergency section, patient cash counter, staff cash counter, accounts section, yellow fever trauma centre, catheterisation laboratory (cath lab) and cardiovascular thoracic sections.

Apart from installing POS machines, the hospital administration has also initiated mobile net banking in association with Bank of Baroda. RML is also in talks with a digital payment mobile application company, which once operational will provide more options for the patients to carry out digital payments.

The hospital added that digital payments will also be introduced for other important tests and surgical procedures in the hospital. To ensure that the patients as well as the staff do not face difficulties in making digital transactions, support staff will be deployed for assistance.

A senior official of RML administration said: “We know that most of the patients are not well versed in carrying out digital transactions and are facing difficulties. However, we expect patients to adapt to this new mode of payment at the hospital soon.”

Taking into consideration that it will take time for most patients to get used to using digital payments, the AIIMS administration on December 16 had announced that it would first make transactions in its academic section and payments to workers in engineering department hundred per cent digital.