Millennium Post

‘With 100 hospitals all over world, HSCC is a lifeline for health sector’

Hospital Services Consultancy Corporation (I) Ltd is one of the few organisations in the world rendering a comprehensive range of professional consultancy services in health care and other social sectors, both in India and abroad. 

CMD Gyanesh Pandey leverages HSCC’s core competency in new infrastructure projects and seeks to provide an invigorating and enabling work environment for all his professional employees. Puja Banerjee interviews him on his plans.

How challenging has the HSCC journey been so far? 

HSCC is going on a steeper growth curve. We have gradually taken over the supervision of AIIMS, New Delhi, regarding every minute detail of the hospital. Redevelopment of AIIMS, New Delhi, where various super-speciality centres like Mother & Child Care Centre and OPD, which caters to more than 15,000 patients per day, is our first priority. Also the New Emergency Block, a New Surgical Block, Geriatric Block, various doctors’ and Nursing hostels, and a parking area for approximately 8,000 cars is being added in the Masjid Moth area for AIIM. 

With almost 100 hospitals all over the world under our belt and 150 more in the pipeline, the journey has, indeed, been challenging, specially the process of improvement in each hospital. We are a disciplined organisation with experienced professionals on our rolls and a network of consultants specialising in various sectors associated with healthcare. 

The major challenges that HSCC is facing are a reduction of consultancy  fees due to a highly competitive market, with many new private and individual players, and attrition of experienced and trained staff from the company. 

Hospital systems and services are very specialised and getting trained manpower is extremely difficult. Even in such a slow economy, where major firms are facing challengesthe Hospital Services Consultancy Corporation (HSCC) has registered good financial growth. 

What are the new projects that have been taken up in India and globally? Tell us about the NCI project?

We have taken up around 20 new super-specialty hospitals all over India recently. The work at 10 places has already been taken up and the rest will start on the ground within a month. Four new All India Institute of Medical Sciences (AIIMS) will come up at Nagpur in Maharashtra, Mangalagiri in Guntur district of Andhra Pradesh, Kalyani in West Bengal and Rae Bareilly in UP. 

The new AIIMS are being established as institutes of national importance for providing tertiary healthcare facilities, quality medical education and nursing education. Each hospital will have a capacity of 960 beds. 

In addition, there will be a teaching block, administrative block, auditorium, nursing college, night shelter, hostel and residential facilities, which will come up in a few years. 

The Rs 2,035-crore  National Cancer Institute (NCI) — touted as one of the biggest Government-run health projects in the country — has already gotten all clearance and work has started at the site.  The institute is slated to come up at the Jhajjar, Haryana, campus of All India Institute of Medical Sciences (AIIMS), 60 km from Delhi, and will offer tertiary care facilities other than those meant for cancer. 

We have also extended our reach to SAARC countries, Africa, Myanmar, and Afghanistan. 

Tell us about the special contribution towards society of the company? 

Planning of different types of hospitals being run by NGOs, building up toilets is the main contribution we have been involved in. We are also contributing towards Swach Bharat Mission, Clean Ganga as well. HSCC has also contributed towards equipments for physically challenged people through ALIMKO. 

What is HSCC offering in terms of specialised services in healthcare? 

In the diversification point of view, HSCC is offering operations and maintenance services of the buildings which are engineered and designed by the hospitals itself. Waste management and computerization is also provided. 

Kindly enlighten us about the financial growth of HSCC? 

The last fiscal year has been great for us indeed. In the Financial Year 2015-16 the turnover is expected to cross 100 crore mark which was company’s target for 2021.We had set new records with strong top line and bottom line growth and high quality earnings during 2014-15, reflecting the robustness of our Corporate Strategy of creating fast growth drivers. 

This performance is particularly remarkable when viewed against the backdrop of the extremely challenging business context in which it was achieved, namely, a slowdown in the economy and high levels of inflation. The Company has posted impressive performance for the year ended on 31st March, 2015. The Company recorded the highest ever Total Income, Consultancy Fees, and Profit before Tax, Profit after Tax and Reserve and Surplus. 

What is the future of hospital services in India? 

There will be a lot of change in the health sector. With many hospitals coming up along with new doctors in the country, we can fight any disease. The future of healthcare sector, especially the hospitals in India is very bright, in comparison with the global trend. 

Our country is lagging much behind in terms of the infrastructure for healthcare, equipment, manpower and their training, which are also areas that need to be addressed by the company. Thus, we are focusing on modern equipment, which could help cure many diseases in the country.
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