Rlys modify procedure for concessional certificates for Divyang

In order to streamline the procedure for issuing of concessional certificate to physically challenged persons (Divyang), railways has modified the rules in case of change of residence for the convenience of the passengers.

Railways has already facilitated convenient booking of concessional tickets including online ticketing for the physically challenged persons.

According to the Railway notification, in those cases where the applicant has shifted to a new place and his concession certificate has been issued by the government hospital of his previous residence, then he will be allowed to apply to Divisional Railway Manager's office of current residence.

The DRM office will then get the concession certificate verified by the concerned zone in which the government hospital falls which has issued the concession certificate. Such zone will then send the verification report to the referring division which had sent the verification request.

Based on the verification report, DRM office will issue the ID card to the physically challenged person or to his representative on his behalf.

However, the notifications said, original certificates (including address proof indicating current residence) must be shown at the time of collection of card. The time limit for disposal of the application/issue of ID card in such cases is two months from the date of receipt of application.