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RCoM to reduce its headcount by over 35%

Reliance Communication (RCom) will reduce its workforce by up to 5,500 employees from BPO and shared services operations as the country's fourth-largest telecom operator tries to trim its debt.

The firm is on a cost optimisation drive through outsourcing of network management services and call centre operations. ‘Of the total 5,500 employees, around 4,000 are BPO employees and the remaining 1,500 are from Shared Services.

These people are being transferred to two different companies. The process is expected to be completed in the next 3-5 weeks,’ sources in know of the development said. RCom has over 15,200 employees on its rolls and the move will help the company focus on core business of telecom, value added services and data, they added.
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