Hry: Manohar asks depts to ensure 100% compliance on BRAP

Chandigarh: Haryana Chief Minister Manohar Lal directed the departments to ensure hundred per cent compliance on Business Reform Action Point (BRAP) - 2018 by January 31, 2019 so as to further improve the Ease of Doing Business (EODB) ranking in the country, which is expected to be out by March 2019.

Manohar Lal was presiding over the meeting to review the progress regarding implementation of Business Reform Action Plan-2018 here on Wednesday.

As a result of industrial reforms, Haryana has made a considerable progress in terms of EODB ranking by climbing up from 14th spot to third position in the country in 2018, said the Chief Minister directing the departments to gear up to achieve top slot in EODB ranking this year. He said the departments who have not still achieved the hundred per cent compliance on Business Reform Action Point (BRAP) – 2018 should ensure the same by January 31.

"I will again review the progress of departments in this regard on February 6 and by then the pending reform points should be covered by the Departments", he added. This year there would be 80 reform questions with weightage of 143 points.

He said as this year, besides the compliance of reform questions, hundred per cent feedback of consumer getting various services of departments would also form the base of ranking; the administrative secretaries should personally review the feedback and send the scrutinize list by end of January.

It was informed that at the time of giving service through the portal of Haryana Enterprises Promotion Centre (HEPC), the consumers are asked to give feedback whether they are satisfied with the service delivery or not.

All the Administrative Secretaries have been given user Ids and password through which they could personally review the feedback at their own level. In case, any consumer is found dissatisfied, the officers should reach him with improvement in the delivery system so as to further enhance the goodwill of the government at the ground level.