CIC flags Aadhaar correction delays

New Delhi: The Central Information Commission (CIC) has flagged delays in updating Aadhaar details and asked the Unique Identification Authority of India to fix timelines and strengthen its grievance redressal system.

The observations came while disposing of an appeal filed by a woman who had sought correction of date of birth in her Aadhaar card, alleging that her request was not processed in time.

During the hearing, the appellant said that despite submitting the required documents, her request remained pending for a long time, forcing her to approach the Delhi High Court by filing a writ petition in the matter.

The CIC noted that applicants frequently approach it with grievances related to correction of date of birth, gender, spelling errors in names and other demographic details, often due to delays and lack of clarity in procedures.

Observing the trend, the Commission said such matters “primarily relate to service delivery and grievance redressal and ideally should be resolved within the administrative framework of the concerned authority without requiring citizens to resort to filing RTI applications”.