Jet Airways flyers suffer harrowing 24-hour wait
18 Aug 2014 5:14 AM IST
‘The stranded flight took off at around 11.45 am today (Saturday) after a long delay of 22 hours. The airline today operated it as a special flight 9W 1118 with an Airbus 330,’ sources said. The London flight was grounded due to technical issue, Jet Airways spokesperson had said in a statement on Friday, adding that the airline will be operating a special flight on Saturday morning to London Heathrow. The flight 9W 118 was scheduled to leave for London’s Heathrow Airport on Friday at 12.45 pm but Jet Airways grounded the aircraft, citing ‘technical’ reasons.
‘We were told that the flight will depart at 6 pm since the airline had arranged another aircraft, but later we were informed that this aircraft too was grounded due to a technical glitch and passengers would fly only at 1.30 am in the morning,’ a stranded Jet Airways passenger said last night.
The airline also facilitated travel for some of the guests on other airlines and on its later flight to London. The rest of the guests have been provided accommodation at the Leela Mumbai, the spokesperson said.
It may be mentioned that aviation regulator Directorate General of Civil Aviation had in a first of its kind order last month asked the budget carrier Spicejet to refund fares to passengers after one of its flight was delayed by five hours on account of a snag. It the third incident involving a Jet Airways aircraft in the recent past.
‘We were told that the flight will depart at 6 pm since the airline had arranged another aircraft, but later we were informed that this aircraft too was grounded due to a technical glitch and passengers would fly only at 1.30 am in the morning,’ a stranded Jet Airways passenger said last night.
The airline also facilitated travel for some of the guests on other airlines and on its later flight to London. The rest of the guests have been provided accommodation at the Leela Mumbai, the spokesperson said.
It may be mentioned that aviation regulator Directorate General of Civil Aviation had in a first of its kind order last month asked the budget carrier Spicejet to refund fares to passengers after one of its flight was delayed by five hours on account of a snag. It the third incident involving a Jet Airways aircraft in the recent past.
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