Study lauds institutional ethics in Delhi Metro

New Delhi: An independent study on institutional ethics by a non-profit organisation has praised the Delhi Metro, saying the public transporter has performed well in areas of "leadership, punctuality and safety norms".

The study, compiled by the IC Centre for Governance (ICCfG), was released by former Governor of Jharkhand Prabhat Kumar, in the presence of Delhi Metro Rail Corporation (DMRC) Managing Director Mangu Singh at Metro Bhawan here.

It points out that one of the "primary reasons" for DMRC's success is its "implementation of code of ethics and values."

"DMRC has shown excellent performance in areas such as exemplary leadership, punctuality, fair and transparent processes in procurement, prevention of corruption, employee welfare, adherence to safety norms", the study said.

The study involved a rigorous and time-consuming process, during which the ICCfG team had extensive interactions with DMRC management and officers. They visited DMRC's construction sites, control rooms, metro stations and the training institute.

They also took into account the actual travelling experience of people and interacted with the public.

"The case study has firmly established that there is a direct correlation between an institution's performance and the extent to which it implements a proper code of ethics. Based on the learnings of the report, the ICCfG now intends to prepare an Awareness and Training Module on institutional ethics for other Indian institutions," the DMRC said in a statement.

"Delhi Metro employs close to 12,000 people and has implemented a code of values and ethics for its employees," it further said.