Govt to launch portal for seamless transfer of Indians’ mortal remains

In a move aimed at facilitating swift transfer of mortal remains of Indian citizens who die abroad, the Health Ministry is all set to launch e-CARe (e-clearance for after life remains) portal on Thursday.

According to Union Health Minister Mansukh Mandaviya, nodal officers from the Airport Health Organisation (APHO) will monitor the portal 24x7 and they will scrutinise applications to give approvals within 48 hours of the receipt of the application.

There will also be an alert-based system which will help officials track the applications. The moment an application is registered through the portal, the concerned officials would get the information about the request through mail, text message and WhatsApp messages.

Mandaviya further said that the applicant (relative of the deceased) will have to submit scanned copies of four documents — death certificate, embalming certificate, no-objection certificate (NOC) from Indian Embassy or consulate and cancelled passport of the deceased.

According to the minister, the portal has two provisions — one for bringing mortal remains and the other for bringing ashes.

“As part of the e-CARe mechanism, intimations will be sent (via email, SMS as well as WhatsApp message) to Central International Health Division, Nodal officer, APHOs, consignees and the airlines,” Mandaviya said.

Application status can be viewed in the e-CARe portal using the registration number by stakeholders.

“In this way, the consignee, the respective APHOs, the airlines, the nodal officer and CIHD all will be integrated through a common portal and will be aware of the proceedings,” Mandaviya said.

The portal will ensure coordination as well as transparency in the procedure. Final verification of the original documents will be done at the concerned airport of arrival by the respective APHO.

Advantage of the initiative is 24X7 accessibility, faster clearance, instant exchange of messages for easy tracking, accountability, flexibility in the mode of application where anyone can apply (even the family members of the deceased) and become the consignee (not just the airlines).

Presently, there is email-based clearance by the APHO through the transporting airlines. Clarifications on the documents leads to delay as the email is checked by both stakeholders in a subjective time period and also inte

rnational time zones in response cause delay, the officials explained.