Delhi police’s mobile apps reduce station visits

Delhi Police are also getting tech-savy in a bid to match steps with the advancing technology. Be it a complaint about anything lost or stolen, or to know the status of jammed roads, or even for a police clearance certificate for immigration - all you need to do is download a mobile app.

Delhi Police have launched wide range of mobile applications for its various functions, which are available on its website. The smartphone-based applications include Lost Report, Traffic Unit, and Police Clearance Certificate. These applications were launched by Delhi Police on 27 February, 8 May and 8 August, respectively. These web applications can also be downloaded from the Google Play Store.

The Lost Report application helps you to register online complaints of lost documents or cellphones lost while travelling. This will save the complainant precious time. ‘The application does away with the manual complaint registration process and generates the complaint through a digital interface,’ said the official. The app will be helpful to foreigners who lose their passports or identity proofs and are not able to identify the place where they lost the documents or find out the police station area where to file a complaint. They added that the app automatically generates a digital acknowledgement letter with a signature that will be accepted by all legal agencies.

Traffic Unit, a cell-phone based application launched by the traffic unit of Delhi Police, was launched 8 May. It helps commuters get instant traffic updates, calculates the taxi and auto fares to be paid according to distance, helps file complaints of non-working traffic signals and fetches all related information for the users on their smartphones.

‘Complaints can be lodged against TSR/taxi drivers for misbehaviour, refusal and overcharging. Commuters can also access information about vehicles towed away by Traffic Police when parked improperly. Direct calls could be made to emergency numbers,’ a traffic police official said about the application.

The Police Clearance Certificate (PCC) application, launched 8 August, is aimed to help people who require police clearance certificate for immigration or employment purposes. This app has till now received 208 applications with 117 residents being issued the certificate within seven days.

About one lakh people are expected to benefit from this scheme annually.