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Indian Overseas Bank opens retail loan processing centres across cities

Chennai: Public sector Indian Overseas Bank (IOB) has unveiled retail loan processing centres in multiple cities aimed at streamlining the loan approval processes and reduce turn around time, a top official said. A total of 8 Retail loan Processing Centers were opened: 1 in-person in Chennai and 7 in virtual mode across other cities, the bank’s Managing Director and CEO Ajay Kumar Srivastava said.

“Our new Retail Loan Processing Centres (RLPCs) are not just about convenience. It is about building a smarter, more resilient banking framework. By harnessing digital tools and advanced analytics, we are ensuring stronger risk management while significantly reducing loan processing times,” he said.

The Retail Loan Processing Centre is designed to streamline the loan approval process, reduce turnaround time and provide faster and more efficient services to retail customers, he said in a statement on Sunday. Indian Overseas Bank has set up the RLPCs in Bengaluru, Coimbatore, Delhi, Hyderabad, Kolkata, Lucknow and Mumbai.

Each centre is equipped with digital technologies and automation capabilities, ensuring swift loan approvals. The facilities play a pivotal role in enhancing financial accessibility and supporting the bank’s growth strategy in the retail segment.

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