Aircel must keep up quality, we'll grant more codes for port outs: Trai
27 Feb 2018 10:21 PM IST
New Delhi: Telecom regulator TRAI will soon issue direction to troubled Aircel to keep service quality in check through intra circle roaming pacts, and grant it additional time and porting codes to enable its customers opt out to other networks.
TRAI sources said that the company wrote to the regulator late last week saying it is undergoing "deep financial stress" and the recent reports that it may file for bankruptcy have created a "chaotic situation" with its subscribers, distributors and retailers and partners, with whom the company has had a long standing relationship.
Aircel has approached the regulator for extending the validity of additional port out codes to enable subscribers to move on to other networks without changing their number under mobile number portability. TRAI is also likely to grant additional port out codes to Aircel with extended validity of 45 days instead of 15 days, which is the norm.
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