In a first, IRCTC's Tejas Express passengers to be compensated in case of delays
New Delhi: Passengers of IRCTC's Delhi-Lucknow Tejas Express will be compensated in case of delays, the Railway subsidiary said on Tuesday, announcing a first of its kind offer from any national carrier.
An amount of Rs 100 will be paid in case the delay is for over an hour and Rs 250 for delays of over two hours, the IRCTC said ahead of the launch of its first train.
This latest offer is in addition to the Rs 25-lakh free insurance that will be given to passengers of the train.
This travel insurance also includes a coverage of Rs 1 lakh against household theft and robbery during travel period of the passengers, again a first for those travelling on board trains.
The train will be flagged off on October 4. Many countries over the globe compensate passengers for delays - some do so as monetary compensation and some in kind.