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Bad loans turn worse in 2015; Banks bet on ‘rainbow’ reforms

As the burden of bad loans turned worse for banks in 2015 especially the state-run players, they are betting big on the seven-point 'Indradhanush' reforms to bounce back in the New Year and expect more steps from the government and the RBI to clean up their books.

Besides, the commercial banking industry is also gearing up to face a new kind of competition in form of payments and small finance banks that would begin operations in 2016. Also on anvil could be the government's divestment in IDBI Bank and setting up of the long-awaited Bank Board Bureau (BBB). 

Non-performing assets (NPAs) remained a matter of concern for both the government and RBI although the situation is expected to get better by March 2016 as some major decisions are anticipated soon to tackle the issue of bad debts.

To revive the fortunes of public sector banks (PSBs), the government in August unveiled a seven-point plan named 'Indradhanush' or 'Rainbow' encompassing Rs 20,000 crore immediate fund infusion and creation of a single holding company.

Moreover, the government has also resolved to set up a Bank Investment Committee, which will act as a holding company for shares on behalf of the government for facilitation of capital requirement through innovative manner. The action plan has also been put in place for a new framework of Key Performance Indicators (KPIs) to be measured for performance of PSBs to bring them at par with the private sectors banks in terms of efficiency. 

Gross NPAs of public sector banks rose to Rs 3.14 lakh crore at the end of September 2015. Wilful defaulters owe PSU banks a total of Rs 64,334.59 crore, which is about 21 per cent of the total NPA.

As of September 30, State Bank of India (SBI) had maximum number of wilful defaulters at 1,164 who owed Rs 11,705 crore to the state-run lender. SBI was followed by Punjab National Bank with 764 wilful defaulters who have defaulted a total of Rs 9,203.84 crore. 

'Indradhanush' plan also envisages strengthening of asset reconstruction companies to deal with bad loan situation. 

Over 9,500 complaints pending with banking ombudsmen: RBI
Over 9,500 complaints of deficient services by nationalised and private sector banks are pending with banking ombudsmen, the Reserve Bank of India (RBI) has said. The revised Banking Ombudsman scheme 2006 allows a customer to seek redress of complaints against banks relating to credit cards and house loans, among others. 

The number of complaints pending for resolution as on December 13, 2015 was 9,508, the RBI said in reply to an RTI query. "No time limit is specified for resolution of complaint under Banking Ombudsman Scheme, 2006," it said. The number of complaints received by banking ombudsmen across the country from January 1 to December 13 this year was 87,683, the RBI said. As per RBI's annual report on the scheme for 2014-15, a total of 85,131 complaints were received by it during the last fiscal. 
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