Apple sorry for software glitch, defends new iPhones
27 Sept 2014 6:29 AM IST
Apple made a rare apology Thursday for a software bug that has seen iPhone users lose service, while seeking to quell a storm over reports that its new handsets are susceptible to bending.
The slew of negative headlines saw a steep drop in Apple stock, as the US tech giant acknowledged the software glitch, offering a temporary fix immediately and a full update ‘in the next few days.’
But Apple sought to minimize reports on bending of its newly released oversize iPhone - one analyst described the damaging claims as ‘a black eye’ for Apple - saying it had only received nine complaints about the matter.
‘Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy,’ a spokeswoman said in an email to AFP. ‘They also feature stainless steel and titanium inserts to reinforce high-stress locations and use the strongest glass in the smartphone industry.’
The slew of negative headlines saw a steep drop in Apple stock, as the US tech giant acknowledged the software glitch, offering a temporary fix immediately and a full update ‘in the next few days.’
But Apple sought to minimize reports on bending of its newly released oversize iPhone - one analyst described the damaging claims as ‘a black eye’ for Apple - saying it had only received nine complaints about the matter.
‘Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy,’ a spokeswoman said in an email to AFP. ‘They also feature stainless steel and titanium inserts to reinforce high-stress locations and use the strongest glass in the smartphone industry.’
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