Indian Oil Corporation (IOC), in its mission to offer the best technology and improve customer service has embarked on a project for automating petrol pumps across the country. ‘The concept of fully automated petrol stations will go a long way in building customer confidence and in also providing a different experience to the customer on the forecourt’, said said Sajjan Kumar, general manager of Uttar Pradesh’s (UP) IOC office. He also added that the automated fuel station would provide definite assurance to the customer on the quantity of the fuel dispensed.
Ghaziabad is the first city in UP to have fully automated petrol stations. All 15 IOC petrol stations there are fully automated. Explaining the finer qualities and features which these fully automated retail outlets will be offering, Kumar said.