The volunteers will help the dealers and staff with the operations at the outlet and interact with customers that will not only boost customer convenience, but will also bring in a fresh perspective to IndianOil’s endeavours to provide best-in-class service.
Inaugurating the programme with much fanfare at M/s Fort Motors, in Goregaon, Director (Marketing) B S Canth said, “Interaction of employees with customers at the Point of Sale is an effective employee engagement tool. This initiative has dual benefits – nurturing the brand with increased visibility and helping our employees understand customer psyche.”