Fraudsters have managed to steal customer database from ICICI Prudential causing a ‘loss’ of over Rs 90 lakh to the insurance major after some policy holders either surrendered or discontinued policies believing the cheats.
Delhi Police's Economic Offences Wing have launched a probe into it following the registration of a case under sections of the IPC and Information Technology Act last week on a complaint filed by ICICI Prudential on March 3, a senior police official said.
The fraudsters made hundreds of calls to policy holders after managing to get hold of the customer database, inducing them to put money in certain accounts to avail bonus and providing wrong information about their policies among other acts. ‘It appears that due to malicious practice of some unscrupulous people, ICICI Prudential has received complaints with regard to calls made allegedly on behalf of the company giving false promises of bonus, scholarship etc to genuine policy holders by tele-calling and inducing them to buy new policies of different agencies,’ the official said.
Delhi Police's Economic Offences Wing have launched a probe into it following the registration of a case under sections of the IPC and Information Technology Act last week on a complaint filed by ICICI Prudential on March 3, a senior police official said.
The fraudsters made hundreds of calls to policy holders after managing to get hold of the customer database, inducing them to put money in certain accounts to avail bonus and providing wrong information about their policies among other acts. ‘It appears that due to malicious practice of some unscrupulous people, ICICI Prudential has received complaints with regard to calls made allegedly on behalf of the company giving false promises of bonus, scholarship etc to genuine policy holders by tele-calling and inducing them to buy new policies of different agencies,’ the official said.