Jaipur, Srinagar are among world's best airports in 2 mn-5 mn passenger class

While Jaipur was ranked first, Srinagar was rated second in the 2-5 million passengers per annum category during the annual ACI-ASQ survey.

This is for the second consecutive year that the Jaipur airport has been ranked the best airport in the World in the traffic volume of 2-5 million passengers per year.

The awards were presented to the two airports in the presence of Airports Authority of India (AAI) Chairman Guruprasad Mohapatra and member operations I N Murthy during the 27th ACI Africa/world annual general assembly, conference and exhibition at Port Louis in Mauritius yesterday.

Since its inception in 2006, the ASQ Awards have become the world's leading airport passenger satisfaction benchmark with over 300 airports participating in it.

The Airport Service Quality (ASQ) Awards are the aviation industry's most prestigious accolades.

It measures passengers' views on 34 key performance indicators, including airport access, check-in, security screening, restrooms, stores and restaurants. Each airport uses the exact same survey, creating an industry database that allows airports to compare themselves to other airports around the world.

The ASQ Programme also has a feature that facilitates sharing of best practices among airport operators.

During the event, Chairman, AAI said, "I am very happy to be a part of the award receiving ceremony with Member (Ops.) along with the deserving winners: APD, Jaipur and APD, Srinagar. I wish more AAI airports to come into this category so that I come next year to cheer several APDs. I urge other AAI airports to please take up my challenge. Big cheers for Jaipur and Srinagar."

"It was an exciting and proud moment when AAI received the Best Airport Awards for Jaipur and Srinagar in the ACI Award function at Mauritius and I personally request all our APDs to take up the challenge put up by our Chairman to achieve the Best Airport Award in ASQ Ratings in their respective categories for next year's awards of ACI. May the spirit of achieving excellence prevail with healthy competition across all Airports of AAI," said Member (Ops), AAI during the award ceremony in Mauritius.

Meanwhilem, GMR Hyderabad International Airport Ltd (GHIAL) on Wednesday said its Rajiv Gandhi International Airport (RGIA) here has ranked no. 1 in the Airports Council International's service quality in the category of 5 to 15 million passengers per annum.