Tired of waiting in long queues and doing rounds of transport offices to get your driving licence or a copy of your documents? This back-breaking exercise is now a thing of the past as the transport department has initiated eight services online. They include getting driving test dates, application for test, payment of fees and taxes to the transport department, transfer of vehicles, applying for duplicate RCs and other services related to vehicle registration and the like.
Apart from these, the services which have been made online include the payment of road tax and the fitness fees, allotment of fancy registration numbers and even change of address in the registration certificate (RC) of a vehicle.
Inaugurating the transport department's online services at the Delhi Secretariat here, Chief Minister Arvind Kejriwal said the AAP government will soon introduce e-authority so that people do not have to visit the Regional Transport Offices (RTO), a move intended to "eradicate corruption" from there. The Aam Aadmi Party (AAP) leader said the measure aims to end corruption in the department, which was known for corrupt practices.
"Our party was born from anti-corruption movement and our vision is to end corruption... This move will not only bring transparency but will also put an end to the inconveniences faced by people as they won't have to run from pillar to post in government offices," Kejriwal said.
However, he said, as per the Motor Vehicles Rules, an applicant will have to visit the transport offices to get a hard copy of the document once all the necessary requirements such as filing of application and payment of fees are complete.
The Chief Minister further said his government will take up the matter with the Centre, so that there is no human interface at the departments offices.
"In the past two years, the AAP government had taken several steps to provide better services to the people of Delhi. As eight services of the transport department have come on online platform, now
Delhiites won't have to make rounds of the RTO offices. In future, all department services will be made online," Kejriwal said addressing a gathering.
As per a rough estimate, around 20 lakh people visit RTO offices every year.
To avail the online services, applicants will have to visit the website of the transport department and choose the service as per their requirement.
Over one crore vehicles are registered in the national Capital and around seven lakh others are registered every year.
"Earlier, the transport department was understood to be a den of corruption. Through online services, corruption will be eliminated. This is a very big step. I want to thank the transport department officials for the initiative," he said.
Transport minister Satyendar Jain said as of now half of the services of the transport department have been made online, but in the coming days, all services will come under the same platform.
"After starting transport services online, people got rid of cumbersome processes and tortuous queues," said Special Transport Commissioner K K Dahia.