One of the missions of Airports Authority of India is to achieve highest standards of quality in airport management for total customer satisfaction. In order to achieve this mission, AAI has been continuously striving <g data-gr-id="15">taking</g> along all its dedicated manpower, the effect of which is often gets reflected in Passenger/Visitor’s Suggestion Form.
One such commendation AAI received recently was from a passenger D R Balakrishna at Mangalore Airport. Balakrishna is of the view that all facilities provided by AAI from cleanliness to infrastructure are <g data-gr-id="14">world</g> class.
Extracts of his appreciation are, “Keep it up AAI! Thumbs up.! I am a native & resident of Bangalore. Though facilities @ Bangalore Airport is good, it comes with exorbitant user development fees charged by Private Player (GVK) I travelled for first time to Mangalore Airport, all facilities including cleanliness, Infrastructure are truly world class & I would love to visit such Airports more often like these. Keep it up AAI!”